Refund and Returns Policy

Return Policy

At TrendingPro, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be returned within 30 days of delivery.
• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging whenever possible.
• Proof of purchase or order confirmation may be required.

Non-Returnable Items

The following items may not be eligible for return:

• Gift cards
• Clearance or final sale items
• Personalized or custom-made products
• Items damaged due to misuse or improper handling

Refund Policy

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to the original payment method used during checkout.

Refund Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your financial institution or payment provider.

Return Shipping

If the return is due to a defective, damaged, or incorrect item received, TrendingPro will cover the return shipping costs.

For all other returns, customers may be responsible for return shipping expenses unless otherwise required by applicable law.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work to provide a replacement, exchange, or refund as appropriate.

Exchanges

We may offer exchanges for eligible products depending on stock availability. Please contact our support team for assistance.

How to Start a Return

To initiate a return, please contact our customer support team with your order number and details of the item you wish to return.

Contact Information

Company Address: Rua Quinta da Alagoalote 199 1°FT Viseu Viseu 3500-606 gs Portugal

Fulfilment Center: 21614 Juego Cir Boca Raton FL, 33433, United States

Email: support@trendingpro.shop

Phone: +351919 107 104